Privacy policy

Last updated: November 9, 2026

Who we are

SoftNet Technology, KR Road, near Alankar Theatre & Taluk Office, Hoskote, Bangalore 562114, India. We provide white-label IT support services to managed service providers.

What we collect

When you use the contact form we collect your name, company, work email, phone number (if given), the size of your environment, the service you are interested in and your message. Our hosting provider and Cloudflare also process technical data such as your IP address to deliver the site and protect it from abuse.

How we use it

• To reply to your enquiry and prepare a proposal.
• To keep a record of our conversations with you.
• To protect the website from spam and misuse.

We do not sell your details or use them for unrelated marketing.

How long we keep it

We keep enquiries for as long as we are discussing or providing services to you, and delete them when they are no longer needed.

Client data we handle for MSPs

When we work for an MSP, we access their clients' systems only through the access the MSP grants, under a signed NDA, and we do not store client data on our own systems.

Your choices

You can ask us to see, correct or delete the details you sent us by contacting us through this website.